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Artie's Brand Reset for the Next Chapter

Ryan Choi
Ryan Choi
Updated on
April 10, 2025
Artie newsroom
Artie newsroom
Artie newsroom
Artie newsroom

tl;dr

We recently redefined the foundational layers of Artie’s branding with a full redesign. This post isn’t a deep dive into fonts, color palettes or logos. It’s a reflection on why we felt the need to redesign, what made it difficult, and what we learned along the way. As our product and company matured, the way we showed up in the world no longer reflected what we’d built - or where we were headed. So we paused, zoomed out, and rethought the story we were telling. This is the story of that reset, and how we arrived at something that finally feels like us.

Hitting Reset

Like most early startups, we spent our first phase obsessing over three things: building the product, talking to users, and figuring out how to get it into the right hands. That was the goal from day one - to take a problem that had been quietly frustrating for years and build something we’d actually want to use ourselves. In our case, that problem was data replication. It had always been messy and surprisingly difficult, and we wanted to fix it.

Back then, branding wasn’t really on our minds. We were focused on speed, iteration, and feedback. We shipped new features every other week. We were in the weeds with our users. We were just trying to get the thing to work - and to work really freakin’ well.

But over time, something started to feel a little off. The product was maturing and our customers were getting bigger. The things we were building were becoming more reliable, more powerful, more “enterprise-grade.” And yet, the way we looked and sounded - the way we told our story - hadn’t really changed since those earliest days.

We started to feel that tension. We were growing into something new, and our identity hadn’t caught up. In other words, brand design debt had started to accumulate and there was a clear imbalance between our branding and our product’s maturity.

 

Outgrowing the Jacket

In the early days, our product resonated deeply with engineers. We were building for people who lived in the same trenches we had, and it was gratifying to see them get excited about the details - the edge cases we handled, the reliability we obsessed over, the elegance of how things just worked. That connection felt personal and was a great motivating factor for our team.

But as the product matured, so did our audience. We found ourselves in conversations with people outside of engineering - product leaders, operators, even executives. They weren’t necessarily looking for technical cleverness. They were looking for clarity, trust, and confidence. They wanted to know they weren’t walking into something half-baked.

And this is where the tension became hard to ignore. The product had evolved into something that could quietly power critical parts of a business. But our brand still looked like a version of us we’d long outgrown. We weren’t hiding the fact that we were a startup - but we also didn’t want to be mistaken for something half-baked, especially when we knew just how robust the product actually was.

It started to feel like we were wearing a jacket we had outgrown. It technically still fit, but it was tight in all the wrong places, and definitely not something we’d choose to wear into the future.

Recognizing the Debt

Design debt is a funny thing. It doesn’t accumulate loudly. It creeps in slowly, over time, through a series of small decisions made with good intentions. You launch a landing page quickly to support a release. You add a new section for a feature. You spin up a page for a case study. None of it feels like a big deal in isolation. But eventually you step back and realize that the whole system feels a little incoherent.

We hit that point. And once we saw it, we couldn’t unsee it.

There’s a common wisdom in engineering: avoid rewrites. Build modularly. Refactor in small, safe increments. That mindset works beautifully for code - but differs when it comes to design. Design is visible and emotional. It’s how people experience your company, whether you want them to or not. And the thing about experience is that it’s holistic. You don’t get to control which page someone lands on or what they click next. If you update one piece at a time, the seams start to show and the experience starts to feel disjointed.

We realized that if we wanted to make our brand feel intentional again, we couldn’t keep stitching patches onto something that no longer fit. We needed to start fresh.

Making the Space

One of the harder parts of this process wasn’t the work itself - it was carving out the space to do it. In fast-growing teams, it’s easy for design to take a back seat. There’s always something more “urgent,” and brand work rarely feels like the top priority until, suddenly, it is.

What helped was anchoring this work to something broader for the company. We weren’t redesigning for the sake of aesthetics. We were resetting the way we present ourselves to the world. We wanted to equip our team - especially sales and marketing - with something they could be proud to put in front of any audience. We wanted to tell our story more clearly, without relying on a live demo or deep technical background to connect the dots. And we wanted to make sure that anyone who stumbled across us for the first time felt what our existing customers already knew: that we take the details seriously, and we care about getting things right.

Once we started framing it that way, alignment came naturally. It wasn’t about making things pretty. It was about laying a foundation for the next few years of growth.

Looking in the Mirror

The new brand doesn’t feel like a departure, but rather it feels like a clearer reflection of what we’ve already become.

For people who’ve been following our journey, nothing here should feel like a surprise. The reset isn’t about reinvention - it’s about making our intentions visible. For new people discovering us for the first time, we hope it communicates the kind of company we are: thoughtful, ambitious, detail-obsessed, and maybe just a little crazy in the best possible way.

And for our team, it’s yet another signal that we’re building something with longevity. Something that’s meant to endure.

AUTHOR
Ryan Choi
Ryan Choi
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